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My ad account is restricted: what now?

Written by Ruben Pijnenburg

If Meta restricts your ad account, we move your campaign to a new account. Send us via the chat:

  • The Ad Account ID of the restricted account

  • A screenshot of the restriction message in Meta

  • The Ad Account ID of the new account

  • The Facebook Page ID of the page to transfer

Once the new account is connected, your Partnership connections at Instagram Page level stay intact as long as the page itself does not change.

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