When a creator is active in two of your campaigns at the same time, a new post is connected to one of them automatically, and with an affiliate campaign running, it can attach to the affiliate campaign instead of the paid one. If a post lands in the wrong campaign, contact us via the chat with the post link and we reconnect it. To prevent it, keep the required hashtags distinct per campaign.
A creator runs in both my affiliate and my paid campaign: which campaign gets the post?
Written by Ruben Pijnenburg