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Managing your conversations with the chat

Find old chats, rename or delete them, and share a conversation with our team.

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Written by Amelie

Your conversations are saved, so you can pick them up later on any device.

Find and rename

  • Click the history icon next to New chat to see your conversations, newest first. Use the search box to find an older one.

  • Each one gets a title automatically. To rename it, open the conversation's … menu and click Rename.

  • On any page, the clock icon on the Continue chat bar takes you back to your history.

Edit a message

Hover over a message you sent and click the pencil icon. Edit it and the chat answers again. You can switch between the old and new answer.

Share a conversation

  1. Open the conversation's … menu and click Share.

  2. Click Create link and copy it.

  • For now, only The Cirqle staff can open a shared link. It's the easiest way to show our team exactly what you asked and what the chat answered.

  • The link shows the conversation as it was when you shared it. To include later messages, create the link again.

Delete a conversation

Open the conversation's … menu and click Delete. Deleting a conversation also stops any share links for it.

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